Asking the same question more than once does not increase your chance of a helpful response but only reduces it as people get annoyed at having to read the same thing over and over.
Seriously, if I asked you the same question three times would your answer be any different the third time round? No, unless you count saying you've already told me twice, go away!
If no one responds, it could be because you haven't provided enough information so you could add another post to the same thread giving more detail.
Be patient; give it a few days at least before bumping the thread.
There again there is the chance that no one on the forum knows the answer to your question, sorry we don't know everything.
Just be clear that creating duplicate threads will be treated as spamming and repeat offenders will be banned.