Concord Express Hard EPROM Clear - Does it reset Dealer code?

[JOhn]

I'm curious whether the hard reset/eprom clear function on the Concord
Express panel resets absolutely everything to factory defaults. The
installation manual does not cover the process. I found a message in
Google's archive of alt.security.alarm that said that shorting the two
solder pads marked "EPROM Reset" while doing a power-up clears the
eprom.

Can anyone clarify this for me?

Thanks!

 

[Jim Rojas]

It clears everything but the dealer code

Jim Rojas

 

[John]

Interesting. How can a delear code be overwritten/changed? Is there
any way?

 

[Jim Rojas]

If you send me the board, I can clear it for you. It has to be done on a
bench with special eqiupment.

Jim Rojas

 

[John]

Interesting.

I think I'm going to sue ADT for it. I wanted to see if it was
something easy I could do myself. I'm actually looking forward to the
court action. ADT are such crooks.

Thanks for your prompt help.

John

 

[Mark Leuck]

The hard points on the board that say EEPROM RESET are not functional, if
you do a soft reset it resets everything but the dealer code if it has been
programmed

 

[HossBud]

Just out of curiosity, what in the world are you going to sue ADT for?

bud

 

[John]

I purchased my alarm from ADT. My contract is up. I'm leaving ADT.
They refused to default my dealer and installer codes.

 

[Frank Olson]

I purchased my alarm from ADT. My contract is up. I'm leaving ADT.
They refused to default my dealer and installer codes.

If, indeed, your contract is now "up", are you certain you actually "own"
the equipment? Please refer to your contract and make sure before you start
"demanding" anything from them...

 

[John]

I definitely own it. No question. They don't refute it. It is just
their "policy" that under no circumstances to they give access to
dealer-level programing to end users. Period. Even after they are no
longer being monitored by them.

 

[Frank Olson]

I definitely own it. No question. They don't refute it. It is just
their "policy" that under no circumstances to they give access to
dealer-level programing to end users. Period. Even after they are no
longer being monitored by them.

If it's your system, and no longer monitored, then "sue the bastards"....

 

[Frank Olson]

This is fairly common practice in the industry.

This is *not* "fairly common practice" but watching Robert go off on one of
his "rants" is enjoyable... Sit back... Keep your hands *inside* the car,
your lap belt fastened, and your seat back in the "full upright" position
until it comes to a complete stop...