My IMAC doesn't recognise my Canon scanner. What can I do?

[Mariaz]

I have recently bought a new IMac. I connected the scanner Canon MP 780. I also used the Image Capture software on the Mac but when I tried to scan, the scanner did not come up. I also have a 13 inch Mac Book Pro, and it works fine. Any suggestions on how I would resolve this issue??? Please Help me!!!!!!

 

[chromei386]

I don't use Macs, but have you tried basic troubleshooting, such as trying different USB ports, checking cable connections, checking hardware devices. Maybe it just needs an updated driver from the Canon website.  Or even just Apple system updates