Telephone Line Monitor - opinions solicited

T

TM

Jan 1, 1970
0
We're researching the feasibility of bringing a TLM to market which would
utilize the premises internet connection to supervise the telephone line as
a level of protection against line cut for dial-up accounts.

Powered from the alarm panel, the system will cost about $100 for the
interface, require a Cat 3 cable to be run from the alarm panel to the
internet connection point, and will have a recurring monthly fee of $2 per
account to monitoring stations. It will also have the ability to accept two
additional analog inputs for transmittal.

Upon loss of supervision heartbeat, our automation system will ring back the
premises in an attempt to verify the line status. If a cancel code is not
received, either directly from the telephone handset, or by detecting the
panel answer, the monitoring station will receive either a loss of
supervision signal, or in the event of a positive line cut, a line cut
signal will be sent via the normal line receiver in either Contact ID or SIA
as an additional signal for the central station automation.

From the monitoring station point of view, it will operate in a very similar
manner to Uplink.

Comments would be appreciated.




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F

Frank Olson

Jan 1, 1970
0
TM said:
We're researching the feasibility of bringing a TLM to market which would
utilize the premises internet connection to supervise the telephone line as
a level of protection against line cut for dial-up accounts.

Powered from the alarm panel, the system will cost about $100 for the
interface, require a Cat 3 cable to be run from the alarm panel to the
internet connection point, and will have a recurring monthly fee of $2 per
account to monitoring stations. It will also have the ability to accept two
additional analog inputs for transmittal.

Upon loss of supervision heartbeat, our automation system will ring back the
premises in an attempt to verify the line status. If a cancel code is not
received, either directly from the telephone handset, or by detecting the
panel answer, the monitoring station will receive either a loss of
supervision signal, or in the event of a positive line cut, a line cut
signal will be sent via the normal line receiver in either Contact ID or SIA
as an additional signal for the central station automation.

From the monitoring station point of view, it will operate in a very similar
manner to Uplink.

Comments would be appreciated.


If the system's using DSL over the same phone line, and the line's cut, what
then?? With Uplink (or DSC's SkyRoute), the signal's going to get through.
 
G

G. Morgan

Jan 1, 1970
0
If the system's using DSL over the same phone line, and the line's cut, what
then??


I guess they will dispatch the police because their "monitoring
station" missed the "heartbeat" ?? Sounds like a great way to rack up
false alarm fines.
 
F

Frank Olson

Jan 1, 1970
0
G. Morgan said:
I guess they will dispatch the police because their "monitoring
station" missed the "heartbeat" ?? Sounds like a great way to rack up
false alarm fines.


That's what I was thinkin'... Sort of a "cheap" version of DVACS or the old
Contronics direct line. Sure you'd get the "line out" alarm, but there was no
way to determine the actual status of the premises without dispatching a guard
(or the authorities). I much prefer LRR or cellular backup.
 
T

TM

Jan 1, 1970
0
We figure some protection is better than none.

Loss of supervision results in an automated ring back to the premises line
for a cancel code or a connect to the panel. Failing that it's escalated.

Although DSL works, cable is obviously the preferred link, and the
likelihood of a network down happening at the same time as an intrusion is
remote enough to make it workable for a dial-up account. A dispatch does not
have to be police. It can be notification of account reference. The police
around here don't respond anyhow unless there's a ref. on site.

Cell is too expensive for an average dial-up subscriber.

BTW, the module can be installed as a dry contact interface for such things
a data-closet doors to produce a network alert on a management console.

Frank Olson said:
If the system's using DSL over the same phone line, and the line's cut, what
then?? With Uplink (or DSC's SkyRoute), the signal's going to get through.


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F

Frank Olson

Jan 1, 1970
0
TM said:
We figure some protection is better than none.

Loss of supervision results in an automated ring back to the premises line
for a cancel code or a connect to the panel. Failing that it's escalated.

Although DSL works, cable is obviously the preferred link, and the
likelihood of a network down happening at the same time as an intrusion is
remote enough to make it workable for a dial-up account. A dispatch does not
have to be police. It can be notification of account reference. The police
around here don't respond anyhow unless there's a ref. on site.

Cell is too expensive for an average dial-up subscriber.

BTW, the module can be installed as a dry contact interface for such things
a data-closet doors to produce a network alert on a management console.


You're charging what?? $2.00 per month to the monitoring station?? Skyroute
direct bills my customers and they don't have a problem paying for the extra
protection afforded by the service. By the time your charges "trickle down" to
the end-user the difference in price between the two won't make it hard to sell
cellemetry or LRR. As much as I admire individuals/companies that want to flog
a "new idea", I think you're going to have to do some more "homework". These
days customers are pretty savvy and know what the want. I've responded to too
many calls to a DVAC's line that's "down" because some idiot took out a
telephone pole in an accident down the road... Who winds up paying?? The
subscriber. You figure out the cost of dispatching a guard or service tech on
one after hours call. When "push comes to shove", it's more than paid for two
years of cellemetry service right there!!
 
T

TM

Jan 1, 1970
0
At something like $300 for cell. hardware compared to our $100, and $6 - $13
per month compared to our $2, I think our product has merit.

Further, the entire "cellemetry" arrangement is predicated upon the
unrestricted availability of the cellular control channel. At some point the
carriers are going to start charging for the bandwidth, or worse, like DVACS
it will be phased out as legacy technology. DVACS is already heading the way
of the Dodo because it's copper intensive, and AT&T has already started the
move to GSM .

You're charging what?? $2.00 per month to the monitoring station?? Skyroute
direct bills my customers and they don't have a problem paying for the extra
protection afforded by the service. By the time your charges "trickle down" to
the end-user the difference in price between the two won't make it hard to sell
cellemetry or LRR. As much as I admire individuals/companies that want to flog
a "new idea", I think you're going to have to do some more "homework". These
days customers are pretty savvy and know what the want. I've responded to too
many calls to a DVAC's line that's "down" because some idiot took out a
telephone pole in an accident down the road... Who winds up paying?? The
subscriber. You figure out the cost of dispatching a guard or service tech on
one after hours call. When "push comes to shove", it's more than paid for two
years of cellemetry service right there!!


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M

Mark Leuck

Jan 1, 1970
0
TM said:
We're researching the feasibility of bringing a TLM to market which would
utilize the premises internet connection to supervise the telephone line as
a level of protection against line cut for dial-up accounts.

Powered from the alarm panel, the system will cost about $100 for the
interface, require a Cat 3 cable to be run from the alarm panel to the
internet connection point, and will have a recurring monthly fee of $2 per
account to monitoring stations. It will also have the ability to accept two
additional analog inputs for transmittal.

Upon loss of supervision heartbeat, our automation system will ring back the
premises in an attempt to verify the line status. If a cancel code is not
received, either directly from the telephone handset, or by detecting the
panel answer, the monitoring station will receive either a loss of
supervision signal, or in the event of a positive line cut, a line cut
signal will be sent via the normal line receiver in either Contact ID or SIA
as an additional signal for the central station automation.

From the monitoring station point of view, it will operate in a very similar
manner to Uplink.

I would think then using Uplink would be better,

?
 
M

Mark Leuck

Jan 1, 1970
0
TM said:
We figure some protection is better than none.

Loss of supervision results in an automated ring back to the premises line
for a cancel code or a connect to the panel. Failing that it's escalated.

Although DSL works, cable is obviously the preferred link, and the
likelihood of a network down happening at the same time as an intrusion is
remote enough to make it workable for a dial-up account. A dispatch does not
have to be police. It can be notification of account reference. The police
around here don't respond anyhow unless there's a ref. on site.

Cell is too expensive for an average dial-up subscriber.

The average cost for a dial-up internet connection is between $15 and $25
and the cost of the monitoring of a typical cellular backup is between $6
and $12

I don't think cost is an issue here
 
M

Mark Leuck

Jan 1, 1970
0
TM said:
At something like $300 for cell. hardware compared to our $100, and $6 - $13
per month compared to our $2, I think our product has merit.

Further, the entire "cellemetry" arrangement is predicated upon the
unrestricted availability of the cellular control channel. At some point the
carriers are going to start charging for the bandwidth, or worse, like DVACS
it will be phased out as legacy technology. DVACS is already heading the way
of the Dodo because it's copper intensive, and AT&T has already started the
move to GSM .

The alternatives can still be wireless such as AlarmNet Radio and systems
that use paging networks like www.alarm.com
 
T

TM

Jan 1, 1970
0
Uplink is way more expensive.

Mark Leuck said:
I would think then using Uplink would be better,

?


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T

TM

Jan 1, 1970
0
By dial-up subcriber I was referring to alarm accounts, not internet. Our
target market will already have a broadband internet connection. At $2 p/mo
our monitoring is 1/3 the cost of the cheapest cell., and at $100 the
hardware is about 1/3 as well.


Mark Leuck said:
The average cost for a dial-up internet connection is between $15 and $25
and the cost of the monitoring of a typical cellular backup is between $6
and $12

I don't think cost is an issue here


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S

Spike

Jan 1, 1970
0
My post never made it...

I think this is very interesting. What a bunch of wet blankets here. I want
a hundred as soon as you're ready.
How do YOU get the signal to my station? And what do I need at the station
to receive it and how long does it take to get there?

Got any DC to DC converters (12 to 3) half amp maybe
(sorry, inside joke)
 
G

G. Morgan

Jan 1, 1970
0
Got any DC to DC converters (12 to 3) half amp maybe
(sorry, inside joke)


Ahhh - stir it up.... So what did you decide on for your x-mitter
next to the panel? Why the hell do you need that in the first place,
troublemaker? :)


-Graham
 
S

Spike

Jan 1, 1970
0
Your ohm's law lesson was the best. Ohm and I got along okay but that Watt
guy has no sense of humour at all. 20 bux got me one of these and saved me
doing math, burning fingertips, and generally stinking up the place.
http://www.montek.com/catalog/item2635.htm

I want to trip a panel in an adjacent building without stringing or burying
cable. A buddy system arrangement if you will.
 
T

TM

Jan 1, 1970
0
You can receive the signal on your line receiver as an event in Contact ID
or SIA, the same way Uplink or Skyroute send it. You get it as soon as we
verify the line, anywhere from immediately on a line cut signal to 2 minutes
on loss of supervision.

BTW, we use a power chip in our interface. 12 to 3.3 not quite half amp.

Spike said:
My post never made it...

I think this is very interesting. What a bunch of wet blankets here. I want
a hundred as soon as you're ready.
How do YOU get the signal to my station? And what do I need at the station
to receive it and how long does it take to get there?

Got any DC to DC converters (12 to 3) half amp maybe
(sorry, inside joke)



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