S
[email protected]
- Jan 1, 1970
- 0
OK, I am a small alarm company, have 230 accounts and every
break in that had a system has always worked. This one has me totaly
blown away!
It's a small insurance office 2 doors, 2 motion detectors, one
facing north, one south, with a wall between them, 1 glass breaker,
1555 Panel (632). The office was built 3 weeks ago, I put the system
in after the building was done, all hardwire.
All wire for motions, glass, siren and keypad were in the wall
and up thru the attic. Wires for the 2 doors, AC transformer, and
phone were in the crawl space, but tucked up in the floor joist with
the insulation. The Alarm was set at 5:04 that evening, (used the DSC
software to log in the panel to know that), it was disarmed at 8:32 am
the next morning, but at 11:14 that evening, the buffer in the panel
showed a no bell connect.
The way they broke in was, they broke the lock on the metal
panel that goes to the crawl space, got under the place and starting
cutting a hole in the floor and it was just out of view from one of
the motion detectors, they stopped half was thru and then tore out all
the duct work and got in the air return duct in the wall, cut the
drywall out and got in that way. THIS is where it get interesting!
Right where they got in there was a motion detector to their
left about 3 feet above them, facing Away from them across the room,
to their right was the other motion detector facing To them but was
behind a partition wall. A desk was in front of them which blocked
when they cut the drywall so that is why it did not pick them up right
away. But if they went left or right, a motion detector would have
got them. They even started to break in one the desks right in front
of the motion detector!
They went across the room, broke open the other desk and took
the cash box, they went out the same way they came in. When they
called me and I got there, and checked the system, no troble on
keypad, no codes were sent in, phone line untouched, everything worked
perfectly. When I tested it, siren wailed, codes went in, motion
detectors went off even if you just moved your head. What the hell
happend????
Since the siren was in the attic with the only access being
inside the building how can I get a siren disconnected from the panel
when nothing was touched. Even the phone like was normal. Could they
have shorted out something to keep it from working till they left?
All the wires in the crawl look fine but in no was could the siren be
undone from there and the phone line was untouched.
The owner of the place was pretty nice about it, said to add 2
motion detector and he will call it even. He see's that the system
works fine, just not sure why the hell it didnt' when it as suppose
to. This is a first for me and I am shocked to have this happen. Any
ideas about this or if anything like this has ever happend to anyone
before? HELP!
break in that had a system has always worked. This one has me totaly
blown away!
It's a small insurance office 2 doors, 2 motion detectors, one
facing north, one south, with a wall between them, 1 glass breaker,
1555 Panel (632). The office was built 3 weeks ago, I put the system
in after the building was done, all hardwire.
All wire for motions, glass, siren and keypad were in the wall
and up thru the attic. Wires for the 2 doors, AC transformer, and
phone were in the crawl space, but tucked up in the floor joist with
the insulation. The Alarm was set at 5:04 that evening, (used the DSC
software to log in the panel to know that), it was disarmed at 8:32 am
the next morning, but at 11:14 that evening, the buffer in the panel
showed a no bell connect.
The way they broke in was, they broke the lock on the metal
panel that goes to the crawl space, got under the place and starting
cutting a hole in the floor and it was just out of view from one of
the motion detectors, they stopped half was thru and then tore out all
the duct work and got in the air return duct in the wall, cut the
drywall out and got in that way. THIS is where it get interesting!
Right where they got in there was a motion detector to their
left about 3 feet above them, facing Away from them across the room,
to their right was the other motion detector facing To them but was
behind a partition wall. A desk was in front of them which blocked
when they cut the drywall so that is why it did not pick them up right
away. But if they went left or right, a motion detector would have
got them. They even started to break in one the desks right in front
of the motion detector!
They went across the room, broke open the other desk and took
the cash box, they went out the same way they came in. When they
called me and I got there, and checked the system, no troble on
keypad, no codes were sent in, phone line untouched, everything worked
perfectly. When I tested it, siren wailed, codes went in, motion
detectors went off even if you just moved your head. What the hell
happend????
Since the siren was in the attic with the only access being
inside the building how can I get a siren disconnected from the panel
when nothing was touched. Even the phone like was normal. Could they
have shorted out something to keep it from working till they left?
All the wires in the crawl look fine but in no was could the siren be
undone from there and the phone line was untouched.
The owner of the place was pretty nice about it, said to add 2
motion detector and he will call it even. He see's that the system
works fine, just not sure why the hell it didnt' when it as suppose
to. This is a first for me and I am shocked to have this happen. Any
ideas about this or if anything like this has ever happend to anyone
before? HELP!
..