Warning - LG Electronics - No Aftersales Service

[Franc Zabkar]

A warning to people who like me are attracted by LG's electronics
products and pretty aggressive prices. Everything is fine if the
product works, HOWEVER, be warned that should the product fail, you
may have significant problems getting it satisfactorily repaired.

I recently bought an extremely expensive LG LCD Rear Projection TV.
This was a great product, but it had a samll fault with the screen
since new.

What exactly was "the small fault"? A description of the actual
problem may put things into perspective.


- Franc Zabkar

 

[Noddy]

** Lets just put back the question you posed and then snipped - Noddy:

Err, um, I'm sorry?

I'd *already* posted it and you'd replied. Why did it need to be posted
again?

** Very naughty to snip out the context like that.

I guess I'll have to take your word for it, but I'm afraid I'm not following
you.....

** Not really - control freaks are pretty boring in my book.

Mine too.

The interesting part is that you could gather that he is a control freak
from his post. I've had half a dozen people read it and no one seems to get
that impression

** A "reasonable" person would have mentioned it.

Why?

Is the level of service relevant to the nature of the fault in any way?

** The subject is Paul's post - not idiocies from Noddy's.

Speaking of idiocies, is your asterisk key stuck, or can't you tell where
your own comments are when reading it back to yourself?

** Read you own question again - the operative word was "unreasonable".

Indeed, and I think it's quite unreasonable of you to suspect his story is
untrue simply because you personally can't verify it.

** The subject is Paul's post - he claims to be stuck with no

options.

He does indeed.

And if he started small claims proceedings a week ago, how long do you think
it would be before there was some resolution?

** There is plenty that needs explaining.

And, like a ture armchair expert, you don't want to name them, right?

** It *is* just you.

I doubt it Phil, I really do

Regards,
Noddy.

 

[Phil Allison]

"Noddy"

"Phil Allison"

Err, um, I'm sorry?

I'd *already* posted it and you'd replied. Why did it need to be posted
again?

** The context needs to be visible else naughty Noddys pretend it is
something other than it was.

I guess I'll have to take your word for it, but I'm afraid I'm not following
you.....

** When caught red-handed - feign incomprehension.

Fools the gullible.

Mine too.

The interesting part is that you could gather that he is a control freak
from his post. I've had half a dozen people read it and no one seems to get
that impression

** When you have no case - quote anonymous experts in your favour.

Why?

** It gives essential context to the matter.

Speaking of idiocies, is your asterisk key stuck, or can't you tell where
your own comments are when reading it back to yourself?

** When you have no case - insult the other party on any pretext you
like.

"unreasonable".

Indeed, and I think it's quite unreasonable of you to suspect his story is
untrue simply because you personally can't verify it.

** Paul's post is the topic - not Noddy' s personal opinions.

options.

He does indeed.

And if he started small claims proceedings a week ago, how long do you think
it would be before there was some resolution?

** When you have no case - simply change the subject.

And, like a ture armchair expert, you don't want to name them, right?

** When you have no case - insult the other party.

I doubt it Phil, I really do

** Noddy is just another troll.

A pathetic one too.



............. Phil

 

[Paul]

I will type slowly for you.

I bought the LCD rear projection because it was a 60 inch. The
cheapest 60 inch plasma screens are above $20,000. I also have a 42
inch plasma which is for a smaller room.

LG's High Definition 60inch Rear Projection TV is actually a very good
product. It is a shame that they can't get their aftersales right. The
products can be good.

 

[Noddy]

** Noddy is just another troll.

A pathetic one too.

Ironic post of the week

 

[vavud]

Write to Not Good Enough. This will give LG publicity they don't want.
You'll suddenly see how friendly and helpful they will become.
Also go tot the ACCC. You can raise a complaint online which takes the pain
out of it. You'll get what you expect for the top dollar you have paid.
Don't take any shit from them!

 

[vavud]

Interesting that you know so many people with this brand? I know no one with
any LG product!
How do you know Paul is bullshitting. Your story sounds more like bullshit
than his is.

 

[Oldus Fartus]

"Oldus Fartus".




** Not the slightest chance of LG or anyone sane agreeing that is the case
here.




option, not the retailer's, or LG's.



** The unit had a minor fault - the above is therefore is all irrelevant.

Yes, I suspect you are correct Phil. Perhaps he will tell us all what
the small fault with the screen is.

 

[Astounded]

Confucius says woman who fly upside down sure to have crack up. Regardless
of quality or Low Grade.

 

[Allan]

I agree, it rubbish to say Its rude to top Post..
Its a reply, we have read the original Post, we don't want to scroll down
reading through the original post again and again,
just to read someone's reply..

Allan

 

[Dyna Soar]

I agree, it rubbish to say Its rude to top Post..
Its a reply, we have read the original Post, we don't want to scroll
down reading through the original post again and again,
just to read someone's reply..

Top posting is only for those either too lazy or too pig ignorant to snip.

 

[Rod Speed]

Oldus Fartus wrote

Not the slightest chance of LG or anyone
sane agreeing that is the case here.

Mindless bullshit, particularly with the small claims system.

The unit had a minor fault - the above is therefore is all irrelevant.

Wrong. As always. Its not of merchantable quality. Its defective.

 

[Rod Speed]

Yes, I suspect you are correct Phil.

Nope, he aint.

And whether the fault its always had means its not of merchantable
quality or not fit for purpose is irrelevant, because that full refund or
and exchange for a copy that doesnt have the fault, or fixing the fault,
is the customer's choice, not the retailers.

Perhaps he will tell us all what the small fault with the screen is.

Doesnt matter on that particular question.

 

[Rod Speed]

More of your mindless crap.

Leaving everything quoted works much better when
the posts are read from the groups.google archive.

 

[Dyna Soar]

More of your mindless crap.

Leaving everything quoted works much better when
the posts are read from the groups.google archive.

What are you, Roddles?
Lazy or just pig ignorant?

 

[Phil Allison]

Nope, he aint.

** Yes he is.

And whether the fault its always had means its not of merchantable
quality or not fit for purpose is irrelevant, because that full refund or
and exchange for a copy that doesnt have the fault, or fixing the fault,
is the customer's choice, not the retailers.

** Bullshit.



.............. Phil

 

[Phil Allison]

Mindless bullshit, particularly with the small claims system.

** Robot bullshit, clunk, clunk, clunk.

irrelevant.

Wrong. As always. Its not of merchantable quality. Its defective.

** The Robot lies.





.............. Phil

 

[Noddy]

** Bullshit.

Lol great reply, dickhead

After all your petty, pedantic crap, when you get put on the spot and given
the chance to prove someone wrong, this is the *best* you can do?

What was it you said to me a little while back? Oh yeah, something like:

"** When you have no case - insult the other party on any pretext you
like."

Fucking moron...

 

[Phil Allison]

"Noddy" <

"Phil Allison" <

Lol great reply, dickhead

** You over snipped again - where is the context ????????

After all your petty, pedantic crap,

** You **are** so rude little Noddy - Bigears *will* be cross with
you.

when you get put on the spot and given
the chance to prove someone wrong, this is the *best* you can do?

** What " thing " was that ?????

What was it you said to me a little while back? Oh yeah, something like:

"** When you have no case - insult the other party on any pretext you
like."

** The Rodbot did not supply any reason - he is just trolling for a fight
as usual.

Same as you.

Fucking moron...

** Noddy would have to lift his game dramatically to rate the title of
moron.



............ Phil

 

[Oldus Fartus]

Nope, he aint.

And whether the fault its always had means its not of merchantable
quality or not fit for purpose is irrelevant, because that full refund or
and exchange for a copy that doesnt have the fault, or fixing the fault,
is the customer's choice, not the retailers.

Well I have to say that if I had paid $9k or so for a TV I would want it
to be bloody perfect, that is for sure. If it wasn't then I would be
back at the retailer at the first opportunity wanting a replacement or
refund.

The reason I wonder what the actual fault is, is because from my reading
of the act an item has to be faulty under certain guidelines such as a
broad "defective", not fit for the purpose, not of merchantable quality
etc, for refund or replacement. This makes me wonder out loud whether
it was a fault he had been aware of at the time of purchase, but later
found annoying.