Compass Software Problem

[Bigguy2468]

I had this problem before and I forget home to solve it and seeing that
Ademco tech support is closed for the weekend I thought someone else
here might have the answer.

After a new installation of Compass the program will not open pass the
splash screen before an error comes up saying that it;

"Couldn't initialize data access because file "SYSTEM.MDA" couldn't be
opened.

I remember someone from tech showed me how to find that file and them
delete it's contents, then you close it and restart Compass. That seemed
to fix the problem the last time.

Anyone know anything about this

Bigguy

 

[Doug]

Anyone using a combo burg/fire panel of any brand with elevator recall needs
shooting

Doug

 

[Doug]

System.MDA is in the compass/database directory on my machine, I'm not sure
that I'd delete without knowing the impact (if any) it may have on other
Microsoft Access data bases, but you could probably rename it or change its
extension, that way you could change it back if it doesn't resolve the
problem or if it creates other problems.

If its not in your compass/database directory or if there are other
system.mda files on your machine then a quick search from the start button
will reveal them all.

You may also need to change the location that the application is looking for
the database files, this can be done by clicking on the "Database" button at
the log in screen, assuming that the Compass is at least getting that far.

Doug